Frequently asked questions

You can shop a wide range of men's apparel and fabrics, including shirts, trousers, blazers, suits, kurtas, Bandi jackets and other Indian and Western wear.

Depending on the product, you can choose to purchase fabric only, select a standard size, or customize and get the garment stitched.

You have three options:
Fabric Only — Purchase the fabric without stitching.
Standard Size — Select a standard size using the size guide provided on the product page.
Customize & Stitch — Personalize the available style details and provide your measurements through our guided customization experience.

Customization is available on products that have the customization option enabled. The available options vary by garment.
For example, a shirt may offer choices for fit, collar, cuff, sleeves, pocket and placket, while a blazer, trouser, kurta or suit may have different customization options.
The customization options displayed on each product page are the options available for that garment.

Yes. Products that offer the Fabric Only option can be purchased as fabric without stitching.

Yes. If the product offers Customize & Stitch, you can select your fabric and then personalize the available style and measurement options.

Yes. When you open the customization drawer from a product page, the fabric associated with that product is automatically selected. You can then proceed with your style and measurement selections.

Yes. You can order a sample swatch to see and feel the fabric before purchasing. This lets you check the color, texture and quality before making your decision.

Yes. Applicable products are available in standard sizes.
Depending on the garment, sizes may include:
XS | S | M | L | XL | XXL
Please refer to the Size Guide on the product page before selecting your size.

Use the size guide provided on the individual product page. Compare the measurements with a garment that fits you well to help select the closest size.

If your measurements fall between two standard sizes, you can choose the size that is closest to your measurements.

For a more personalized fit, you can also choose Customize & Stitch and provide your own measurements through our guided measurement experience.

Customization options depend on the garment. Depending on the product, you may be able to select details such as:

Fit , Collar , Cuff , Sleeves, Pocket, Other garment-specific details.

Only the options available for the selected product will appear in the customization drawer.

Customization is available directly on the product page for products that support customization.
Select Customize & Stitch to open the customization drawer and choose the available style and measurement options.

Currently, customization through the drawer requires measurements.

If you already know your measurements, you can enter them directly in the customization section. You can also use the measurements from our standard size guide as a reference and enter those measurements in the customization section.

If you're unsure which measurements to use, Contact Us and our team will be happy to assist you.

Not always.
You can choose a standard size using the size guide on the product page. If you choose custom measurements, you will need to provide the requested measurements through the guided measurement experience.

Our measurement guide provides visual instructions showing how and where to measure. The measurements requested depend on the garment.

Don't worry. Visit our Measurement Assistance page for guidance and support. You can find helpful resources and options to get assistance with taking your measurements.
Experience -> Assistance

Yes. If you need assistance, use our Measurement Assistance service to get guidance through a video call, WhatsApp or a scheduled call.

Experience -> Assistance

Measurements on the Fashion Palace measurement interface are provided in inches.

Once your order is confirmed, your selected fabric, style choices and measurements are used to prepare your garment. The garment is then stitched, checked for quality and prepared for dispatch.

Yes. Your garment goes through a final quality check before it is packed and dispatched. We check the garment's stitching, finishing, measurements and overall presentation.

Please check the available delivery options at checkout or contact us if you have questions about delivery to your location.

Our estimated delivery timeline is approximately 7–10 days.
The exact delivery time may vary depending on the product, customization and delivery location.

Where tracking is available, shipment tracking details will be provided after your order has been dispatched.

Please contact us as soon as possible if you need to change your delivery address. We will do our best to update it before your order is prepared or shipped.

Once your order has been shipped, the delivery address may no longer be changed.

Please contact us as soon as possible if you need to make a change. Once a customized order has entered the stitching or production process, changes may no longer be possible.

Yes. A customized order can be cancelled as long as production has not started.

If you need to cancel your order, please contact us immediately after placing the order. Cancellation requests require manual coordination with our team, and we will confirm whether production has started before processing the cancellation.

Once production has started, the order will no longer be eligible for cancellation.

Contact our team as soon as possible with your order details. We will review the issue and help you with the next steps.

Yes. Fashion Palace offers wedding-related services and packages for customers looking for coordinated outfits for the groom, family members or wedding groups. Visit our Services page to learn more.

Experience - Services

Yes. We accept corporate and bulk enquiries for businesses, teams, events and other group requirements.

Experience - Services

Contact us with your requirements and our team will assist you.

Yes. We offer gifting options for customers looking to purchase garments as gifts.
Visit our Services page or contact us to discuss your gifting requirements.

Experience - Services